The car provided by the rental company was quite different from what we booked. We reserved a Toyota Camry but ended up with a hybrid RAV4. That said, we drove it for over 10 days and only had to refuel a few times, which is great considering how expensive gas is in the U.S. these days. We extended the rental for another two days because our plans changed, which cost us quite a bit more. To be fair, that's on us for not planning better, but they could improve by offering a uniform rate for extensions beyond a certain number of days. Instead, we ended up paying a steep extra charge—haha, nothing we could do about it.

The staff were friendly and efficient.

The tire had a leak midway, but I quickly found a store and got a new car.

I booked a car for 11 o'clock, but when I arrived, they said there were no cars available. The car I booked wasn't returned on time, so they had to reschedule. Fortunately, I got the car by 1 PM. There were no aggressive sales pitches as rumored. The return process was very simple and quick, everything was done within five minutes. Overall, it was a good experience.