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Live chat Email us Service Code: 7311766171
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BEWARE _ DO NOT RENT BUDGET _ BOOK DIRECT WHEN RENTING

Reviewed: Tue, Jun 25, 2019
About Budget: 2.0 /10
Went to the East location. The worker stayed on the phone talking about personal drama for 6 minutes while I waited to be acknowledged (even had the other person on speaker phone!!!). When he was done with his incredibly unprofessional personal call he was so rude I decided to leave and go rent from Minards for the day instead. Didn't even use the vehicle due to the staff. Will forever stick with Enterprise after the experience.
Pickup Truck | Ford F-150 or similar

Relevant Reviews on Budget in United States

Jocelyn Wild

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Reviewed: Mon, Sep 15, 2025
About Budget: 10.0 /10
Satisfied
About QEEQ: 10.0 /10

James Whitman

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Reviewed: Thu, Apr 1, 2021
About Budget: 10.0 /10
Extremely satisfied
About QEEQ: 10.0 /10

S.Ward

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Compact | Ford Focus or similar
Reviewed: Sun, Nov 21, 2021
“disappointing budget added unnecessary charges despite me telling them I had full insurance”
About Budget: 8.0 /10
Good until I read the fine detail after collecting the car. Without any discussion /agreement the desk person applied a charge of $9.95 per day for personal accident cover-which I had already purchased via QEEQ /AXA. My total charge was 165.20 including 99.5 USD for this insurance which I did not need /agree to - I am seeking a refund of this
About QEEQ: 10.0 /10

Lisa

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Standard | Volkswagen Jetta or similar
Reviewed: Sat, Jul 6, 2019
“Not what it seems.”
About Budget: 9.0 /10
We were supposed to get a Jetta and were in a Hyundai. We experienced terrible weather and it would have been handled much better in the car that we were promised.
About QEEQ: 7.0 /10

S.Michener

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Full-Size Van | Ford Transit or similar
Reviewed: Tue, Mar 19, 2019
About Budget: 9.7 /10
The counter staff on pick up was very helpful sorting thru a slight problem that I caused by booking on the UK site instead of the US.
About QEEQ: 10.0 /10

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