The queue for pick-up procedures was a bit long. Even arriving an hour early, I still had to wait until the scheduled time to begin the process, which felt slightly inconvenient.

Despite the language barrier, their smiles, gestures, and personal demonstration helped us solve the problem. Great service!

Excellent car rental company. Our train was canceled, making us 3 hours late for the pick-up time. Our phone had no signal, so we had to ask QEEQ for help. Thanks to QEEQ and Europcar, not only were we able to reschedule the pick-up, but they also proactively upgraded us to an automatic car. A very pleasant first overseas car rental experience!