When I went to pick up the car for the first time, they only mentioned that I did not meet the age requirements without clarifying whether it was due to driving experience or actual age. Additionally, neither the website nor the app indicated this restriction. The vehicle provided was downgraded without explanation or any alternative solution offered. I had to negotiate with customer service for a long time and personally visit the office twice before being able to switch to a slightly better model.

Renting a car at Toulouse Airport terminal is very convenient. The front desk staff are very friendly and informative. Here are two small suggestions: 1. Booking in advance is much cheaper. 2. Pay attention to the road signs when returning the car, follow the guidance and avoid going the wrong way.

Easy to pick up and return the car

It's okay, the French have a laid-back work attitude.

Pretty good