The practice of upselling insurance and suggesting a model change is very unpleasant. The main goal seemed to be to increase my expenses without considering my actual needs, which I do not appreciate. The condition of the car was very poor. I've rented cars in France many times before, and this is the first time I've encountered such a situation.

Picking up the car was quite complicated. First, they didn't have the car model we booked and kept pushing us to upgrade. The rental company even had a Chinese-speaking person call us to persuade us to upgrade. After we insisted on not upgrading, they initially said there were no cars and we'd have to wait 30 minutes. I agreed to wait, but then the customer service representative disappeared. After half an hour, they still hadn't returned, so we had to find another representative to finally get the keys. When we went to the parking lot to pick up the car, the attendant wasn't there either. We waited around 20 minutes without seeing anyone. Since we were in a hurry, we inspected the car ourselves and left as there were no issues.

The wait time was very long, the service efficiency was poor, they kept trying to upsell other car types and insurance. They didn't even carefully check our order. We requested an automatic car but were given a manual one! Staff at the location were unfamiliar with the car's features, and the GPS was extremely difficult to use and essentially useless!

Quick pickup, clean and new car. Very easy!

Great experience hiring. Cheaper than anywhere else and incredibly easy to pick up car. Will use again!

Booked at last minute so was a little more expensive. But staff were very friendly and car was great

Good service