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Live chat Email us Service Code: 6883030171
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Reviewed: Mon, May 9, 2022
About Budget: 10.0 /10
Overall, I am very satisfied with the service. Even though the rental company provided incorrect information, the Budget staff were still patient in handling it.

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Medium SUV | Toyota Prado or similar
Reviewed: Wed, Dec 27, 2023
“Not as seamless as it should be”
About Budget: 8.0 /10
The time spent on picking up the car was longer than expected. We waited for almost an hour to get our car.
About QEEQ: 10.0 /10
Didn't quite understand how the third party insurance from AXA work. Was surprised when I was told that I had to pay the excess of up to $6000 upfront if any accident occurred during my trip. I thought the claim process should be between AXA and Budget and should not involve the user

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