Satisfied

The car rental company is great. The deposit was refunded within 3-5 days after returning the car. Good service; it's the fastest refund I've experienced. Very satisfied.

Used AVIS in both Germany and the UK. The overall service was nothing special but also had no issues. However, both times I was given a car that was a lower tier than the model advertised online.

Excellent check in and drop off process. Very efficient. Finding the avis pickup location was slightly difficult as there was no one at the counter and the directions to the location were unclear. However, the rest of the process was very smooth and no upsell of insurance was attempted..