I booked a Hyundai SUV, but they gave me a low sedan and argued about it. After I insisted, they replaced it with an MG. Honestly, charge accordingly and provide the right car. Don't cheat customers.

Very good. Any issues were easily resolved.

It seems like they tried the usual tactic of upselling extra insurance and GPS when I picked up the car.

Helpful staff

We requested for a navigation system which we paid an amount per day. I think it was £14 per day for a total of 6 days. Later we found our That it would have been cheaper for us to purchase a brand new system. The Service desk could have told us that. Why would you need to charge per day? Also to add on an additional driver we had to pay per day. I feel every add on turns out very expensive and the rental companies are taking every opportunity to charge us.