Highly efficient, just a simple check and they handed me the keys. Great service.

Rental office is adjacent to car pick-up (unlike other rental offices at Fiumicino). Friendly staff, good English, quick transparent process. Overall great experience. Metano is hard to find in Italy - try to avoid Sings point to "Autovia" - which is also "Ecovia"

Car was great and with dual GPL.

Asked for pick inside airport, not to walk with heavy cases for a mile, to be picked up by a shuttle bus eventually, very confusing after you booked to pick up inside terminal, also shuttle bus service confusing, even after phoning them, didn't know if I was at the Wright place or being scammed, even during the hand over

counter staff particularly helpful on drop off. however initially wasn't an automatic car as booked. then was given a dual fuel unleaded and metano car but not told how hard it is to get metano and how few miles the unleaded would do. spend an hour trying to find metano for drop off. wouldn't use again for that reason.