Very satisfied. The female staff member was enthusiastic and patient. The store is located just across the street from the Seville train station, a 2-minute walk. The car is parked in the lot right below the store, very easy to find. The car had only 30,000 kilometers on it and was very new. The staff proactively asked if we preferred a petrol or diesel car, very nice. The €2000 deposit was refunded to my credit card within half a day after returning the car. Very fast. Overall, a perfect score.

Terrible pick up process. Told we could extend our rental time by call the main number. When I called I was told that I could not change the return date or time

Had to wait a long time at the pick up and please make sure you always read the small print as we got charged for things that we shouldn’t have.

Booking was very easy and straightforward

- The car was nice - Under staffed office at pick up - No indications at the airport where to go for the shuttle transfer service / it appeared to be at departures level, which was not indicated in documents or in the airport - if you don't take the extra insurance they offer ... they give you a car with a hidden problem, that they charge you at drop-off (we argued about it, but it didn't help - we sent a reclamation by e-mail, nog reaction up to date) - the amount they reserve on your credit card is double comparared to the indication at online reservation

- good overview of possible rents, user friendly website - the reservation system should be more clear by which renting company the car is offered, showing more clearly the logo and - the reservation system should show the rating of the renting company. For "OK cars" it appears to be very bad ... but this is not showed by your website when choosing.

Personnel ne parlant pas français; désagreable et impose des frais en plus car la credit de paiement soit disant indique débit et non credit. prix de location qui triple voire quadruple le prix de base déjà débité lors de la réservation par internet. ARNAQUE ARNAQUE ARNAQUE