Friendly

Un seul employé pour servir tous les clients descendants du bateau de croisière a l'ouverture... certaines personnes ont dû attendre plus d'une heure.

Unfortunately the car developed a substantial oil leak which meant that we had to visit a Hertz garage 3 times during the rental period before having to then drive to the international airport in Orlando to swap the car for a different one. It was all a bit stressful having dumped about 3 litres of oil on our drive and we lost a day of the holiday at least trying to sort it all out. Customer service at the airport Hertz desk was excellent and we were able to exchange the faulty car for a better model of vehicle.

All good. Was able to swap the drop off location free of charge which I was told by Hertz was unusual. Hertz were impressed by the level of service provided by QEEQ voucher.

I booked for wolkswagen jetta, but they gave me nissan altima without any prior information/ update about change of the car. The hood of the car was shaking while driving which was scary for me, if it's gonna blow up & hit the front glass while driving.

the car was good and it was value for money. the staff when i picked up the car was not so enthusiastic in serving me but the guys at the drop off were great. they even offered to drive me to the airport in the same car that i rented so i dont have to bring down our things (as we had a lot of luggage)

i actually booked for a sedan with large trunk space at first but then i realized i needed a bigger car. i was able to cancel my first request then was able to book a bigger car with ease. it was really great service by easyrentcars.com and i would definitely use the service again. thank you