Very good, can speak English

I had heard that Hertz's staff in Europe generally have a poor attitude, but the service personnel we encountered during pick-up and drop-off were quite friendly.

I didn't realize that Thrifty is a budget rental brand under Hertz. The Marseille train station rental area had signs for many rental companies, but none for Thrifty. After searching for a while, I found it under the Hertz name. The staff in charge of the rentals provided excellent service and gave us an amazing car—a 5-seater with a sunroof, GPS navigation, and a very spacious trunk. I seriously wondered if they gave us the wrong car.

Wasn’t sure if I’d get the car I’d been promised at such a low price, only downside was how long i had to que at the counter

Excellent service from start to finish, very easy to use