CAR RENTAL REVIEWS ON HERTZ IN AVIGNON

Very good

Very reliable, waited until very late.

Too long time for pick-up, about 28min. No climatisation. No 3m3 available, only one 5m3 too big.

The pickup process was convenient, the car was ready, and it was clean with no odor.

There was no queue, but the African American lady took a bit of time.

Picking up the car was very convenient.

The car exchange process was very convenient.

Very satisfied.

Acceptable

Service was good, but the staff's English at the Avignon location was not very strong, probably because they get fewer foreign visitors. When signing the receipt, I didn't understand it at first and the explanations were unclear, but I eventually figured it out using my phone to check the numbers. Also, I'm not used to driving a manual car, so I didn't know how to shift into reverse when parking. I had to ask someone on the street for help, which was embarrassing. Don't expect the staff to give you a tutorial, so if you're not familiar with manual cars, it's best to test everything before driving and ask questions immediately if you have any doubts.

First time renting a car, the staff at the counter were very patient in explaining the details. The car was in excellent condition, very clean both inside and outside. The engine runs smoothly.

Extremely efficient, the car was ready and we got everything done in minutes. My friends who booked an expensive car through their French friends thought this was even better.