The registration process was very simple, and the service was warm and welcoming. They personally guided us as we inspected the car's condition. Everything was efficient and timely.
Maggiore's pick-up point at Malpensa T1 is very convenient. Take the elevator down from gate 5 on the arrivals level and follow the car hire signs. All car rental companies are located there. Once the paperwork is done, you can directly go to parking lot B without leaving the building to get your car.
The vehicle had warning messages and was damaged on 3 corners!
We asked if there was a mapping system at the counter and were told no - so paid extra for a GPS system when there was a GPS in the car!
At drop off there was no one at the counter and we had to call and wait for someone to come - he was then very cranky.
All in all a terrible experience.
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