Avoid choosing this car rental company at all costs! Upon arrival, they forced me to buy local insurance. They charged my credit card without authorization and refused to refund. The car they provided also had issues, breaking down multiple times on the road. This pink car rental company is an unscrupulous business that makes money solely from selling insurance.

Good service.

We needed to carry four 28-inch suitcases, so we booked this larger car. Although the price shown at the time was very cheap, it doesn't mean they can just randomly substitute another model. When we arrived at the store, they told us they didn't have the model we wanted. The actual available model was much smaller than we had planned. If we wanted to upgrade on the spot, it would cost us a lot more. In the end, we had to place one suitcase on the back seat. In the future, it's better to choose a larger car rental company. For companies with less international experience, you need to be more cautious.

Arrived at the counter at 8 AM, but was forced to wait until 11:30 AM to get a severely damaged van that could barely run. Finally left the lot at noon.

Picked up and returned the car at Venice Airport. Although the counter is not large, both the pickup and return were smooth.