Great service from the staff

The service attitude was great, very enthusiastic and attentive. There was a car to pick us up from the cruise terminal to the store. The only downside is the rental shop closes a bit early, at 6 PM. Although they allow drop-off returns, we were concerned about potential unresolved damages, so we returned the car early. If you drop off the car after hours, the store's shuttle is not available, but the staff can help you book a taxi in advance, which is quite thoughtful.

Service at pick-up was great. We realised the vehicle we had booked was a little small for the amount of luggage we had however we were quickly upgraded to a larger vehicle which cost around $20 extra per day. Very easy process and made such a difference.

The platform is fantastic. Really have enjoyed using the website and the comprehensive information it contains making the booking process so much easier.

Very flexible with car choice. An issue with the wheel, although resolved very swiftly and excellent follow up afterwards.

Like: the good service