good expirence with those guy are very nice

Awesome—super convenient and totally straightforward.

The staff initially provided a Range Rover, but I requested an X7. The guy actually found an X7 and brought it over for me.

The car I originally booked was too small, as I needed more space for my kids' school luggage. The staff offered me a larger car option for an additional 190 dollars in total for 16 days, which I accepted. It was a new replacement.

Good

Like: The car was clean. Staff offered bottled water. No paperwork was needed; everything was electronic.
Dislike: The staff member at the counter attempted to charge us full price even after we showed him our reservation and the price. Once we told him, he adjusted the bill.