good expirence with those guy are very nice

The service attitude was great, very enthusiastic and attentive. There was a car to pick us up from the cruise terminal to the store. The only downside is the rental shop closes a bit early, at 6 PM. Although they allow drop-off returns, we were concerned about potential unresolved damages, so we returned the car early. If you drop off the car after hours, the store's shuttle is not available, but the staff can help you book a taxi in advance, which is quite thoughtful.

Mid-size SUV wasn't available so got a standard sedan which isn't parking-lot friendly in SF downtown

Like: Frendly personal and not much paperwork work to fill out. Definitely will rent again.
Dislike: No complaints, everything went well.