Great

Overall, pretty good.

It's okay, but the price is a bit high.

Initially, my experience at the store was not good. After entering my order, the staff quoted a price much higher than my order on the app, claiming it included a drop-off fee and taxes. I pointed out that drop-off fees were already included. After some negotiation, he adjusted the price but it was still high. I showed him the order amount, and after standing my ground, he not only upgraded our car but also gave a price slightly lower than the order. Additionally, my wife forgot her key pouch in the car, and they helped locate it and promised to mail it back. We paid for the shipping, but it was still a pleasant resolution.

Like: My trip went very smooth from picking up the car to dropping it off.
Dislike: Maybe the car could have gotten a little better mileage.

Like: Best rental ever and I rent a lot.