Excellent

Very satisfied

The wait time at the desk to get the actual vehicle after the check in was way longer than expected

Very helpful

They did not truthfully inform about the pre-existing damages to the vehicle.

The service attitude was great, very enthusiastic and attentive. There was a car to pick us up from the cruise terminal to the store. The only downside is the rental shop closes a bit early, at 6 PM. Although they allow drop-off returns, we were concerned about potential unresolved damages, so we returned the car early. If you drop off the car after hours, the store's shuttle is not available, but the staff can help you book a taxi in advance, which is quite thoughtful.

Great