Looking forward to the next time

The staff at the store provided good service. The only dissatisfaction was paying more for a 2-door Jeep, but ultimately the company gave us a 4-door version.

Didn't know that Chinese driver's license couldn't be used because it couldn't be scanned. So frustrating! Wasted a trip.

Very good and smooth service at the rental centre in Miami Airport. Much better that what I have experiences in other locations. As always when booking through I broker, I hope for some kind of online checking process to reduce the time spent on data entry at the location.

Like: the gas mileage was better but not why I rented a mustang convertible, The top was super easy operate in 20 seconds up or down
Dislike: for being a mustang I was surprised how under powered it was, no basic navigation either

Like: Great customer service all around
Dislike: Instead of a Volkswagen jetta, i got a Kia Soul