The car I originally booked was too small, as I needed more space for my kids' school luggage. The staff offered me a larger car option for an additional 190 dollars in total for 16 days, which I accepted. It was a new replacement.

We arrived late and there was no line. We were greeted by a female intern who was very friendly. Noticing that one of us had mobility issues, she kindly offered to drive the car to the entrance to make it easier for us to get in. It was very touching!

They gave me a car with 7000 miles on it, and it was easy to drive. They tried to sell me additional insurance and services, but I didn't understand them. In the end, the price they showed me was inconsistent with my order, so I raised an objection and eventually canceled.

Best price and service.

Best price.