Extremely satisfied

Excellent service attitude. Located conveniently at the airport, making pick-up and drop-off very easy.

As expected from a large company, both picking up and returning the car were very convenient. The car was also very new.

They carefully check the driver's license and notarized documents, making the procedures quick and convenient. Important matters are specially emphasized. The car had been driven for 70,000 kilometers and had noticeable scratches on one side that hadn't been repaired, so it's hard to evaluate.

Hertz rental company employees are professional and provide detailed explanations of vehicle conditions, New Zealand road conditions, driving precautions, and car insurance. Due to being a large company, there are many people picking up cars, resulting in longer waiting times. The vehicle condition is average, with several minor scratches on the exterior. Make sure to record and confirm these with rental company staff when picking up the car.