Very satisfied

The agent spent too much time trying to upsell me on a more expensive car. The check-out process took far too long.

Good rates

I reserved this car months in advance. When I picked it up the car was not available. I had a family of 6 with luggage and all that was available was a 5 passenger car. I will not use Europcar again. I need to depend on the reservation that is made. You could have notified me ahead of time as well.

Not easy finding the counter because it was not Europcar but Advantage. Quite confusing overall