From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From Poland
+48 732 126 852
From other countries or regions
+1-8007618913
From Taiwan(China)
+886 2 2656 3571
Live chat Email us Service Code: 1028944171
logo_img

Terrible service, check in and processes

Reviewed: Thu, May 30, 2019
About Hertz: 6.7 /10
Terrible service on the way in. It took 2 hours to get the car as they seemed to have been surprised by the number of clients around a bank holiday. Not all the desks were in operation and their processes and systems seemed broken. We have done similar check ins in less than 5 mins before and generally in the 5-15mins range.
Intermediate | Skoda Octavia or similar

Relevant Reviews on Hertz in United Kingdom

Theodore MacAdam

View more >
Reviewed: Wed, Jan 15, 2020
About Hertz: 10.0 /10
The service was average. When customers encounter problems, the resolution speed by the relevant departments is very slow.

Webster Benedict

View more >
Reviewed: Wed, Nov 12, 2014
About Hertz: 10.0 /10
The service of Hertz was very good and patient. Although we had some trouble getting from the airport to the store, we eventually rented a satisfactory car.
About QEEQ: 10.0 /10

HRGold

View more >
Small SUV | Toyota C-HR or similar
Reviewed: Fri, Jan 5, 2024
“Good at first, Sad ending!”
About Hertz: 6.0 /10
Everything about the car was OK but we have been changed more than 50 pounds for VAT and other nonsense. Also they charged us for a full tank while the tank was half full!! Never go for herrtz again.
About QEEQ: 8.0 /10
It was easy and quick but they must be clear about VAT or tax etc.

J Ren

View more >
Compact | Vauxhall Astra or similar
Reviewed: Thu, Sep 8, 2022
“Easy but wld like clarity on insurance policy, ie who to call if you actually were in an emergency”
About Hertz: 10.0 /10
Upgraded at Hertz, absolutely delightful gentlemen at Guildford who went above and beyond to explain car and return process which was after hours on a Sunday. Really delightful.
About QEEQ: 10.0 /10
Easy to use albeit more expensive than if I had gone directly to Hertz in the UK.

Parth Mehta

View more >
Economy | Vauxhall Corsa 2 doors or similar
Reviewed: Thu, Aug 29, 2019
“Hassle free”
About Hertz: 10.0 /10
Hertz has always provided an upgraded car which is why my 1st preference is always Hertz while renting a car.
About QEEQ: 10.0 /10

Pay for Car Rentals with Crypto

In addition to credit and debit cards, you can now pay for online car rentals with cryptocurrency! Bitcoin (BTC), Ethereum (ETH), and Bitcoin Cash (BCH) are accepted. Curious about how long a Bitcoin transaction takes or how to pay with Bitcoin? Read our FAQs for more details.
map-big
Planning to rent a car on your next journey? Subscribe to get an exclusive 5% off coupon for new users!
Know our privacy policy - you can easily unsubscribe any time!