Haha

Picking up the car was easy, depending on how busy the store is that day; returning the car was also very convenient and didn't take much time. They provided a new car with no odor, which truly impressed me regarding the environmental standards of foreign vehicles. The new car was in great condition and very pleasant to drive. Overall, I was satisfied. The only downside was that I initially chose to rent a Chevrolet Suburban to experience an American-style long-distance trip, but on the day of pickup, I was informed that only a Dodge Journey was available. Although it was also a 5-door 7-seater and sufficient for my needs, the size, interior space, and experience were quite different. It seemed like a basic version as it didn't have a backup sensor, which was a bit disappointing.

Great car! They upgraded the car for us. The desk agent was very friendly!

Extremely easy to book.

Like: The price was the best price I could find online. I was skeptical since I've never heard of this car rental website in the past. I rented from San Jose airport and it was fast, easy and friendly service (I chose Dollar). I was so impressed with the rate of the car I will go first to easyrentcars.com next time and nowhere else!
Dislike: The only hesitation I would have in the future is that I had to pay in full before the trip. My travel changes often, so I'd be hesitant to pay in advance if my trip wasn't 100% confirmed. Otherwise, It was wonderful!

Like: From the van at the airport, to the car rental terminal, and finally to the car itself, everyone we encountered was friendly, professional and helpful. Checking in and out was a breeze and made our trip that much better. It was also a great value!
Dislike: All cars in Las Vegas need tinted windows. Just sayin. :-)