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Live chat Email us Service Code: 1560935216
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Reviewed: Mon, Oct 16, 2017
About Hertz: 8.0 /10
I booked a Renault Capture, but they gave me a Yaris. I instinctively feel they are not the same class of cars, but the rental company insisted they are, because the Yaris is a hybrid and it was the only available automatic. I had no choice but to take it. The trunk couldn't fit two suitcases; one small suitcase had to go on the back seat. The car's performance was good and it accelerated quickly. Since we were driving in the countryside, parking was convenient. They took a 310 EUR deposit, not sure when it will be refunded.
About QEEQ: 10.0 /10

Relevant Reviews on Hertz in France

Claude Peter

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Reviewed: Fri, Mar 30, 2018
About Hertz: 2.0 /10

Veronica Defoe

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Reviewed: Thu, Dec 8, 2016
About Hertz: 8.0 /10
The service in general was okay, but they didn't provide the model we originally booked. The substitute model was much uglier, or we would have to pay extra for an upgrade.
About QEEQ: 10.0 /10

Lorraine Lewis

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Reviewed: Mon, Aug 3, 2015
About Hertz: 8.0 /10
The store was good. Initially, I was told that my reservation was canceled. I immediately contacted QEEQ, and after QEEQ staff communicated directly with the local clerk over the phone, I was able to rent the car smoothly.
About QEEQ: 10.0 /10

A.Petyt

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Economy | Renault Clio or similar
Reviewed: Tue, Aug 25, 2020
“Disappointing experience. The Hertz representative turned up 25 minutes late, additional charge made”
About Hertz: 8.0 /10
Hertz took an unexplained payment of £59:86 from my credit card despite the fact that I returned the car with a full tank of fuel and in perfect condition. I already had excess insurance cover and so declined this when I picked up the car.
About QEEQ: 8.0 /10
QEEQ did not advise me that I would be charged an additional amount by Hertz so the very competitive price they offered would appear to be a con.

Miro'sLaw

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Mini | Fiat 500 or similar
Reviewed: Tue, Jun 25, 2019
“Overall very happy.”
About Hertz: 9.3 /10
The car exceeded my expectations. I paid for a mini sized car and got an SUV - Peugeot 2008 with 1995km on the clock, so pretty much brand new. The only suggestion from me to Hertz would be, since it is an international company, to provide the paperwork to a client in English on demand, regardless in which country the branch is. I was asked to sign the paperwork that was entirely in French so had to take the clerk's word for what I was signing. That is not a professional way to do it.
About QEEQ: 10.0 /10
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