The service quality in car rental agencies in France depends purely on luck. It all depends on the employee you encounter.

The drop-off location was hard to find; it was on the top floor of a parking garage. The fuel gauge of the rented car was broken, and even after filling the tank, the needle didn't move. It was a mistake not to get a receipt from the gas station. I'll be sure to avoid this in the future.

The service in general was okay, but they didn't provide the model we originally booked. The substitute model was much uglier, or we would have to pay extra for an upgrade.

The pick-up location at the Louvre underground was easy to find. If you can’t find it, head towards the inverted pyramid underground, then follow the signs towards the Metro, and you’ll see it. The drop-off at Nice Airport was very clearly indicated and extremely quick.

The car I have reserved was not available at the time of pick up. The staff was very helpful to check other alternative options for me. Finally, a car on the same range has been arranged. It took some times to settle the whole rental process. I greatly appreciate the excellent service provided and would be great if the car could be clean up before rental.

Easy to use. At the beginning, I reserved another type of vehicle. I have amended my booking at the last-minute. I did get a full refund for my previous booking and made a new booking smoothly.