They provided us with a car that had many issues, and the explanation was not thorough

The service was quite good.

The service was too slow, and the attitude was mediocre.

We lined up for about fifteen minutes, and the processing took less than ten minutes. Picking up the car was very convenient since the parking lot is just a three-minute walk from the store. The staff in the parking lot explained everything patiently. However, the parking lot near TGV was a bit tricky to navigate as the roads were narrow, so new drivers should be extra cautious.

Our own car was in the garage and we ditn't know when is was finished. We had to go to our holiday adress 200 km futher. We asked if it was possible to call the bext day to hire the car 1 day longer if necessary. This was unfortanately not possible. We only cpuld hire the car at that moment for 1 day extra.