Excellent

Neo provided excellent service with detailed explanations. The car rental experience was amazing. You can confidently choose the Eurocar Victoria Station branch.

Satisfied, no aggressive insurance upselling.

Overall good, but I have a small complaint. When we arrived at the pickup point, they spent quite a bit of time trying to upsell us different upgraded models. I wouldn't mind this normally, but they ended up using nearly 30 minutes for the sales pitch and counted that as part of my rental time. This means the rental period started from the moment they greeted me, not when we finished the process, and 80% of that time was spent on upselling.

The vehicle we received was spacious and overall pretty clean. There was some minor damage that wasn’t on the report and before we left we had to report it and get the record amended. The staff were all friendly and helpful. Overall very good service and we would recommend and use again

Excellent. No complaints at all

Picking up process was quick and simple, as was the drop off process. However the inside of the car was not very clean. Ironic seeing as there was a card on the dash, saying “clean and safe”

Simple and straightforward booking process.