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Live chat Email us Service Code: 8395576217
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Never again

Reviewed: Mon, May 30, 2022
About Europcar: 8.0 /10
Arrived at pick-up to find that booking had been cancelled without notification and no cars available. Directed to an alternate pick-up an hour away where only available car was more expensive
Reply by Qeeq:
We are very sorry to learn you had unhappy experience. Please kindly reply us with related proof and document so we can better assist you. Thank you for your understanding and help.
Economy | Volkswagen Polo or similar

Relevant Reviews on Europcar in United Kingdom

Basil Steinbeck

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Reviewed: Tue, Jul 2, 2024
About Europcar: 10.0 /10
Satisfactory
About QEEQ: 10.0 /10

Glenn Morse

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Reviewed: Thu, Jul 12, 2018
About Europcar: 2.0 /10
The deposit refund took too long, nearly 3 months, and multiple phone calls were needed with poor feedback.

F.Helling

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Mini | Fiat 500 or similar
Reviewed: Thu, Aug 8, 2019
“easy to book”
About Europcar: 3.0 /10
Really bad experience charged my bank card for a random amount which is still unexplained. This is fraud. Pushy rude staff with no manners. Will never use them again

K.Kong

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Premium | Mercedes-Benz C Class or similar
Reviewed: Thu, Jun 6, 2019
“great excerpt the check in counter”
About Europcar: 6.7 /10
the counter takes every opportunity to upsell with additional options. is he on commission base?

Y.Li

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Mini Van | Peugeot 5008 5 Seats or similar
Reviewed: Wed, Aug 1, 2018
“Service satisfactory... had initial issue with car”
About Europcar: 8.0 /10
Like: Pick up.. easy to find location.. staff was helpful.. They didn’t have the car I reserve... was offered a Vauxhall Zafira or a upgrade to MB E Class - I choose the upgrade for a reasonable price- Very comfort car to drive in long road trips.
Dislike: Car wasn’t clean inside or outside (I let this issue go as I have a very long drive ahead, the interior was dusty in parts and bird poop is baked by the sun onto car body and windscreen).. the car had a issue with one of its power window—- kept opening itself (so I need to drive back to rental office to have it fixed).. although the car had low mileage about 13,000 miles - the are signs of abuse within the car’s interior
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