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Never again

Reviewed: Mon, May 30, 2022
About Europcar: 8.0 /10
Arrived at pick-up to find that booking had been cancelled without notification and no cars available. Directed to an alternate pick-up an hour away where only available car was more expensive
Reply by Qeeq:
We are very sorry to learn you had unhappy experience. Please kindly reply us with related proof and document so we can better assist you. Thank you for your understanding and help.
Economy | Volkswagen Polo or similar

Relevant Reviews on Europcar in United Kingdom

Julie Richard

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Reviewed: Tue, Dec 31, 2024
About Europcar: 10.0 /10
Very satisfied
About QEEQ: 10.0 /10

F.Holmqvist

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Economy | Vauxhall Corsa or similar
Reviewed: Wed, Jan 4, 2023
“Stor besvikelse.”
About Europcar: 8.0 /10
Vi blev debiterade för en saknad del inne i fordonet som vi inte hade kännedom om när vi hämtade fordonet. Personen som mottog fordonet sa att han måste notera bristen, men inte skulle debitera oss, vilket man sedan gjorde. Vi har bett om att få pengarna tillbaka.
About QEEQ: 10.0 /10
Jag hoppas att man hjälper oss att få tillbaka felaktigt debiterad kostnad.

T.Chapman

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Economy | Vauxhall Corsa 2 doors or similar
Reviewed: Fri, Nov 1, 2019
“Fabulous experience and recommend”
About Europcar: 10.0 /10
Really helpful service, would definitely use again. Could have been a bit clearer on delivering vehicle back as it was set for 8pm return but the car park shut at 6pm. It meant I actually had the vehicle until 11am the next day at no extra cost
About QEEQ: 10.0 /10
Really easy to set up and will 100% return

Muhammed Azhar

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Intermediate | Hyundai Ioniq or similar
Reviewed: Mon, Aug 26, 2019
“Bit pricey but absolutely worth it”
About Europcar: 9.3 /10
Muhammed was very friendly and helpful. He recommended us a better car option that can suit our needs. I am extremely pleased with the service. However, I faced difficulty in the beginning trying to figure out how to operate the vehicle and the GPRS. I suggest there must be a car instruction manual provided to customers especially those coming from left hand drive countries. It will be very beneficial indeed..
About QEEQ: 10.0 /10

J.Wallace

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Mini Van | Ford Galaxy 7 Seats or similar
Reviewed: Thu, Jul 11, 2019
“Sneaky charges”
About Europcar: 6.3 /10
Overcharged for insurance offered a discount then NOT applied

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