Satisfied

A smooth car rental experience.

The Car condition was good. But there was no one to personally hand over the car. They just give you the parking number where the car is parked and you have to do all the inspection and check the car yourself. it will be good if a person comes along with you to the car and hands over. The thing I did not like is, though I had done all the Insurance, the guy at the counter over sells with unnecessary things by telling that it is better to take additional safty by paying 45USD to protect against tire punctures and other small mishaps by inducing fear into you. He also tried to sell another scheme where the petrol need not be full when you return the car. Adding all this your hire charges goes up significantly.

Very satisfied

The attitude was mediocre, and they tried to upsell me on additional costs. The main issue was that I booked a Chevrolet Suburban, but they gave me a much smaller Chevrolet Tahoe. When we raised our concerns, the DOLLAR staff said expressionlessly that they didn't have any Suburbans! It's frustrating to deal with such a situation.