Both pick-up and drop-off were very smooth. It took 5 minutes to pick up the car and just 5 seconds to return it, the fastest experience I've ever had.

High efficiency

The car pickup and return were fast, quite satisfied.

Everything else was great! I booked a Golf but they gave me a Renault Clio, which was nice! It felt great to drive! However, finding the return route in Rome was really tough. The garage is on the seventh floor of the parking lot with no signs at the entrance. I missed it and had to navigate a lot of one-way streets before finally finding my way back. So frustrating!

Hertz were the worst rental experience I have ever had. They were terribly unorganised, rude, slow and had no idea how to handle the amount of people waiting for a car. We had no one check the car with us and many scratches and dents on the car. I will avoid hertz from now on!!!

As always a great booking platform, easy to use and great filters and options!