Extremely satisfied!

We chose Hertz because we used it in the USA and had good experiences. This time, we booked a Renault. Initially, the staff said that since we didn’t provide our flight number, the car was still in the garage and suggested we take another car from the lot for an additional fee. We decided to wait for our booked Renault, which we had already fully paid for. The wait was not long, and the car was nearly new, diesel-powered, with good performance. Returning the car at the airport was very convenient with no delays. Highly recommended.

The rental company is very professional, the store is conveniently located at the airport, and the staff patiently explained everything to us.

The car was not the car we ordered. It was far too small for 4 adults and all our luggage so we had to have luggage crammed between two people. On charging even though we paid in Euro they have done their own currency conversion so instead of €182.98 we have paid €193.08. I am not at all impressed by this or the service of hertz in Paris. The deposit block also still appears to be on the card.

Aucun soucis nous sommes toujours surclassés les voitures sont récentes.