The airport shuttle had a long queue on the day of pickup, but the shuttle driver provided a number and the counter would call the numbers in advance, so it was fairly quick.

Excellent

Satisfied overall. If you buy domestic insurance, you'll need to pay a 1400 EUR deposit when picking up the car. Both pickup and drop-off are troublesome, so I had to purchase foreign insurance instead.

I arrived near closing time, there where more then 10 people and each person took 15-20 minutes to process. Despite the large queue only one employee remained and all the others left without caring about the customers. I had to weight ~2 hours until I got my car. The car itself was new, in great condition and I had no other issues with the company.

The staff was good and very helpful in the counter and drop off. My only two "remark' are that I booked a Renault Megane and equivalent. And, I have a Fiat Tipo that I do not think it is at the same level. the second one is that one of the shuttle drivers did help us with the luggage. We have not only to load the suitcases in the van, but also to open and close the back door to do it....