Excellent all round

Great service.

Disappointing. The gentleman that served me during pick up was on a earpiece and was processing things at an extremely slow paced (furthermore I arrived late with my family and all were tired). Things were not explained clearly and proceeded to getting me to sign. The gentleman that served me was very friendly but when I asked him very clearly about the petrol issue (because I drove from somewhere relatively far but the tank shows full still), he told me all is good and money will be released. However, I realised after a few days that I was charged an extra for petrol (I would not be so disappointed if the staff told me earlier on after the check).

Probably the second time or more that I’ve used EasyRentCars. Comfortable with the platform, Explanation of insurance, selection of car etc. Looking forward to the next ride.

We got a larger car than we expected and collecting it was straightforward. I'm from the UK, so driving on the left made things easy - never liked automatics though, doesn't feel like proper driving.

I didn't like the idea that I arrived Darwin at 5am and had to wait for one hour for the counter to be open. I did noticed that other rental companies open 24 hours...

All went well, however I never got feedback or approval regarding returning the deposit I gave

Car was not what we ordered. we were satisfied with the service. We are not sure of the overall cost as yet.