Europcar, Avalon Airport Car Rental

Address
Pick-up
Drop-off
Opening Hours
Security Deposit
Accepted Cards
E-voucher
Age requirements
Driver's License Requirements
Additional Extras
Cross Border
Cross Islands
Distances to Landmarks

Europcar - Avalon Airport Information, Car Rental Instructions & Policies

Address

TERMINAL BUILDING

Telephone

+61352279855

Pick-up Instructions

The Europcar - Avalon Airport car rental location is in terminal

You can walk to the counter of Europcar - Avalon Airport car rental.

Branch is located in Arrival Hall, within walking distance.

Drop-off Instructions

Please refer to the local information to pay the out-of-hours charge of the car return store.

Opening Hours

Days of Week	Sunday	Monday	Tuesday	Wednesday	Thursday	Friday	Saturday
Opening hours	CLOSED	CLOSED	CLOSED	CLOSED	CLOSED	CLOSED	CLOSED

Security Deposit

Deposits are depending on which car type your rental car falls into, and can be paid credit cards and debit cards

Representative Car Models	Deposit Amount (approx.)	Business Days Required for Refund
Applicable to all car types, incl. Compact, SUV, Economy, Mini and more. Pack up ^	AUD 200	30-60
Ds Ds3 Hyundai Tucson-4wd Toyota Kluger Hybrid Chevrolet Tahoe Mini Cooper Automatic O Similar Nissan Leaf Vw T-roc Cabrio Chevrolet Bolt Polestar 2 Mercedes-benz Cla Audi Q3 Peugeot 2008 Or Similar Audi A6 Tesla Model X E Class Cab Nissan Maxima Show more > Ds Ds3 Hyundai Tucson-4wd Toyota Kluger Hybrid Chevrolet Tahoe Mini Cooper Automatic O Similar Nissan Leaf Vw T-roc Cabrio Chevrolet Bolt Polestar 2 Mercedes-benz Cla Audi Q3 Peugeot 2008 Or Similar Audi A6 Tesla Model X E Class Cab Nissan Maxima Premium Mercedes E Class Auto 5 Doors Volvo Xc60 Genesis G70 Or Similar Kia Carnival To Rav4 Hybrid Mercedes Gle Prestige Aiways U5 Volvo Xc40 Toyota Proace Verso Mercedes Gle 22 Seat Bus Mercedes Benz Sprinter Van Pack up ^	AUD 500	30-60
Ds Ds3 Hyundai Tucson-4wd Toyota Kluger Hybrid Chevrolet Tahoe Mini Cooper Automatic O Similar Nissan Leaf Vw T-roc Cabrio Chevrolet Bolt Polestar 2 Mercedes-benz Cla Audi Q3 Peugeot 2008 Or Similar Audi A6 Tesla Model X E Class Cab Nissan Maxima Show more > Ds Ds3 Hyundai Tucson-4wd Toyota Kluger Hybrid Chevrolet Tahoe Mini Cooper Automatic O Similar Nissan Leaf Vw T-roc Cabrio Chevrolet Bolt Polestar 2 Mercedes-benz Cla Audi Q3 Peugeot 2008 Or Similar Audi A6 Tesla Model X E Class Cab Nissan Maxima Premium Mercedes E Class Auto 5 Doors Volvo Xc60 Genesis G70 Or Similar Kia Carnival To Rav4 Hybrid Mercedes Gle Prestige Aiways U5 Volvo Xc40 Toyota Proace Verso Mercedes Gle 22 Seat Bus Mercedes Benz Sprinter Van Pack up ^	AUD 500	30-30

Accepted Cards

Credit cards in the main driver's name from the following issuers are accepted: Visa, Master, DinersClub, AMEX

JCB,Discover,UnionPay are not accepted.

Car rental with debit cards is also accepted and listed as below: Visa, Master

E-voucher

Accepted on mobile, a printout is not required.

Age requirements

21 - 80 years old

Young Driver Fee applies at 21 - 24 years old with charge of AUD 27.5 per day approximately.

Driver's License Requirements

The main driver and any additional drivers must provide a full physical driving licence with no major endorsements. The license should be held for at least 2 year(s).

For foreign renters, you need to bring:

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit (IDP) is only a translation. You must present your original driving licence together with the original IDP at the counter — photocopies or scanned copies are not accepted.

Original South Korea Driving License (English version)

An English translation must be provided on the back of the driver's license.

Original driving licence + NAATI Translation

The translation of the driver's license certified by the Australian Translation and Accreditation Institute (NAATI) can be used to rent a car and drive in Australia.

If you are a local renter, you may be required to present a utility bill within 3 months for checking.

For local renters, you need to bring:

Full driver's license issued in Australia

Additional Extras

To be updated

Cross Border

To be updated

Cross Islands

Conditional:

Depending on which island to bring the rental cars to, policies differ:
Bruny Island, Phillip Island, Kangaroo Island, North Stradbroke Island, South Stradbroke Island, Mornington Peninsula

The only vehicles permitted to travel on unsealed roads are the following FFAR, KPGE, SFDR, PFAR, FFAM, SFBR, SFBD(SUV modles and PICKUP modles)and then ONLY if Unsealed Road Cover has been purchased. An unsealed road refers to a constructed or formed road that is not sealed with a hard material, such as tar, bitumen or concrete. Rental cars can only be driven on sealed/bitumen or well maintained roads.Vehicles are not to be taken above the snow line unless Snow Cover has been purchased.Excluded from the protection is driving on beaches or through streams, dams, rivers or flood water. Vehicles are permitted to travel to the below islands only: • Kangaroo Island • Stradbroke Island • Magnetic Island • Bribie Island • Phillip Island • Bruny Island

Not allowed:

Taking rental cars to the Australian islands that are not listed in Conditional is not allowed.

Excess

To be updated

Fuel Policy (what does it mean)

Full to Full

Distances to Airports | Railway Stations | Hotels | Other Landmarks

To be updated

CHECK RATES

Map view of Europcar Store Location

coordinates: -38.0267 144.473

Location Images

The Rental Desk

Guest Reviews

Total points： 8.7 / 10 Very good

Vehicle condition: 4.0
Vehicle cleanliness: 4.0
Spaciousness: 4.2
Counter staff: 4.0
Pick-up location: 4.2
Drop-off location: 3.8
Pick-up time: 0-10 mins
Drop-off time: 0-10 mins

P.Pelikan
Melbourne
9.6 /10 Excellent
Reviewed: Monday, September 10, 2018
Dislike: no GPS in car
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C.Chuah
Melbourne
9.7 /10 Excellent
Reviewed: Saturday, March 16, 2019
The girl who served us during pick up car was friendly. The guy who served us during drop off car was opposite side.
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JImmy NGU
Melbourne
10 /10 Excellent
Reviewed: Friday, May 10, 2019
The car is fine, spacious enough for 5 of us. The counter staff is awesome. Everything is fine. Thank you so much, Europcar.
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A.Ter
Avalon Beach
9 /10 Excellent
Reviewed: Monday, May 20, 2019
if the price can be cheaper than it is perfect !
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p.sutherland
Avalon Beach
10 /10 Excellent
Reviewed: Tuesday, May 21, 2019
Great desk at airport
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DebbieGan
Avalon Beach
5 /10 Average
Reviewed: Tuesday, May 28, 2019
Horrible! Rushed out upon arrival as didn't want the counter staff to wait too long. Keys were provided, told where to go and rental agreement signed. Was not shown to the car to perform checking of the car together. Just asked to take photos to protect myself. Upon finding the car, realized that car seat was not installed or even provided although I already remarked in my booking. Went back to the counter which was already closed and empty. Amazing that no one among the other car rental booths had the Europcar employees mobile number and no number was left pinned somewhere at the counter. Called the careline who made me wait so long on the line (I was on international roaming!), arguing with me (WHO WAS IN FRONT OF THE COUNTER) that the counter at Avalon should still be open and finally telling me they couldn't do anything. I needed to get another car seat from another Europcar branch the next day! A TODDLER TRAVELLING WITHOUT A CAR SEAT IN AUSTRALIA IS ILLEGAL!!!! Luckily for me, the staff at Hertz next door saved my day by obtaining a spare car seat for me! First and last time renting from Europcar.
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A.Hamzah
Avalon Beach
10 /10 Excellent
Reviewed: Friday, May 31, 2019
Awesome service & people
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Alvin Williamson Chin
Melbourne
9.3 /10 Excellent
Reviewed: Monday, June 10, 2019
Have wheels to travel that matters..
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H.Daud
Avalon Beach
10 /10 Excellent
Reviewed: Thursday, June 13, 2019
Everything is good
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D.ZAGDANSKIdoris
Avalon Beach
9.7 /10 Excellent
Reviewed: Wednesday, February 19, 2020
The wait time in the queue is often a problem.
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Virgil Ted
Avalon Beach
10 /10 Excellent
Reviewed: Tuesday, March 8, 2016
Friendly and patient; the car was excellent.
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Marsh Price
Avalon Beach
10 /10 Excellent
Reviewed: Tuesday, March 1, 2016
Great service, got the car quickly.
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Brook Horace
Melbourne
8 /10 Very good
Reviewed: Wednesday, November 2, 2016
Pickup was fine, but returning the car was a hassle. There was no onsite inspection unlike other companies. Nobody was there from the company, and the instructions on where to park were unclear. I had to ask staff from other companies to finally find the parking spot.
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Steward Jenkin(s)
Melbourne
8 /10 Very good
Reviewed: Sunday, February 25, 2018
The service attitude was indeed very good, but the efficiency was low. I waited in line for almost an hour.
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Tina Robbins
Melbourne
10 /10 Excellent
Reviewed: Monday, July 17, 2017
Great, both picking up and returning the car were very convenient.
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Oscar Evelina
Avalon Beach
10 /10 Excellent
Reviewed: Monday, December 19, 2016
Good impression! Friendly reception, simple procedures, and the car was in good condition!
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Clarence Yerkes
Avalon Beach
10 /10 Excellent
Reviewed: Tuesday, May 2, 2017
The process of renting and returning the car was very smooth. Especially when returning the car, the staff just checked for damages and fuel, and we were good to go, it was super fast! When renting, our flight was delayed, but the staff extended the return time accordingly, which was very considerate and thoughtful!
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Amelia Joel
Melbourne
2 /10 Poor
Reviewed: Wednesday, May 2, 2018
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Ken Raman
Melbourne
6 /10 Average
Reviewed: Monday, October 15, 2018
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Eileen Doherty
Melbourne
10 /10 Excellent
Reviewed: Saturday, April 14, 2018
No need to queue, very professional
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Guy Haywood
Melbourne
6 /10 Average
Reviewed: Sunday, February 10, 2019
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Owen Thorndike
Avalon Beach
10 /10 Excellent
Reviewed: Wednesday, June 19, 2019
Very good
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