Europcar AVALON AIRPORT Review: Pickup/Drop-off Excellent, Cleanliness Excellent, Customer Service Exc......

Brook Horace

Australia

Reviewed: Wed, Nov 2, 2016

About Europcar: 8.0 /10

Pickup was fine, but returning the car was a hassle. There was no onsite inspection unlike other companies. Nobody was there from the company, and the instructions on where to park were unclear. I had to ask staff from other companies to finally find the parking spot.

1 days rental

Relevant Reviews on Europcar AVALON AIRPORT

Tina Robbins

Australia

1 days rental

Reviewed: Mon, Jul 17, 2017

About Europcar: 10.0 /10

Great, both picking up and returning the car were very convenient.

About QEEQ: 10.0 /10

Steward Jenkin(s)

Australia

1 days rental

Reviewed: Sun, Feb 25, 2018

About Europcar: 8.0 /10

The service attitude was indeed very good, but the efficiency was low. I waited in line for almost an hour.

Virgil Ted

Australia

1 days rental

Reviewed: Tue, Mar 8, 2016

About Europcar: 10.0 /10

Friendly and patient; the car was excellent.

About QEEQ: 10.0 /10

D.ZAGDANSKIdoris

Australia

1 days rental

Compact | Hyundai i30 or similar

Europcar

Avalon

Australia

Reviewed: Wed, Feb 19, 2020

“Overall I'm happy with my rental expereinece.”

About Europcar: 9.7 /10

The wait time in the queue is often a problem.

About QEEQ: 8.0 /10

My only problem was when I was booking - I put my flight details in as JQ631 - your computer program does not recognize the JQ for JetStar - it only needs the numbers - your computer program should be sensitive to this and be able to override it. I was stuck for several minutes trying to work out what was wrong.