Very efficient, I will use QEEDQ again in the future.

The pick-up and drop-off process is very convenient.

Very good.

We used Hertz for car rental in New York this time. The staff at pickup asked very detailed questions, which left us a bit confused, so we asked our daughter to help translate. It seemed like the platform needed to confirm the insurance details with us again. Although the staff had to repeat information, they were thorough, patient, and answered all our questions. Such a great service attitude. Returning the car was very simple, just leave the keys inside and park it as instructed. We passed through many toll roads while driving and asked about it. The staff said if we accept email billing, we can just leave. Otherwise, we need to patiently wait in line to handle it on-site. It really relies on trust and honesty.

Booked a car model domestically but found it unavailable when picking up abroad. They pushed for an upgrade at a very high price. Complaints were ineffective.

Like: Good friends great food and plenty to drink
Dislike: Rain