The information to rent the car I wanted where incorrect

D.P.

Italy

Reviewed: Sun, Nov 19, 2023

About Keddy by Europcar: 7.0 /10

I was absolutely surprised that to rent the car I booked I would have needed two credit card. It wasn't mentioned anywhere on QEEQ.COM (the 3rd parties where I booked the car) and I had to take what I was allowed to instead of what I paid for.

Reply by Qeeq:
Thank you for your review of QEEQ. We sincerely apologize for the negative experience you had. It would be greatly appreciated if you could kindly provide us with more specific details and any relevant documents. We will promptly assist you in investigating the matter with the supplier. Thank you for your understanding and support. Once again, we appreciate your feedback and hope to have the opportunity to serve you again in the future.

Keddy by Europcar

Milan Malpensa Airport(MXP)

Milan

Italy

Standard | Mercedes-Benz C Class or similar

4-day rental

Relevant Reviews on Keddy by Europcar in Italy

D.Gudauskas

Italy

4-day rental

Economy | Volkswagen Polo or similar

Reviewed: Tue, Jul 30, 2024

“Great service at a busy airport.”

About Keddy by Europcar: 10.0 /10

Great service, friendly staff.

About QEEQ: 10.0 /10

Italy

1 days rental

Compact | Fiat 500X or similar

Reviewed: Wed, Dec 25, 2019

“Perfect car rental, long waiting line”

About Keddy by Europcar: 9.7 /10

Very long pick up line at the airport which really delayed the pick up of the car. Counter was fully staffed but it too many customers at once to handle

About QEEQ: 10.0 /10

Ian

Italy

1 days rental

Economy | Fiat Panda or similar

Keddy by Europcar

Milan Malpensa Airport(MXP)

Milan

Italy

Reviewed: Thu, Oct 3, 2019

“Très bien passé”

About Keddy by Europcar: 9.0 /10

Le personnel Europcar de l'aéroport du Milan est très agréable et pas de tout lourd pour proposer des services additionnels etc. J'ai déjà eu des mauvaises expériences de location dans d'autres agences, mais cette fois-ci tout s'est passé à merveille. Tous les défauts de la voiture étaient signalés, cela ne m'étais jamais arrivé ! Pour le retour de la voiture il faut bien prêter attention car il y a des travaux dans le secteur.

About QEEQ: 10.0 /10