Easy process

Great price and value for money

“Car” a lot bigger than expected - given a Fiat Ducato (9 seats) rather than the advertised VW Caravelle (7 seats) “or similar”. In my view 9 seaters should be in a different category - unbelievable that something like a Ford Galaxy is in the same set of ACRISS/SIPP codes as a massive Ducato! Asked but they did not have any smaller 7 seater available. Very challenging to drive and park due to the excessive size. Long wait in queue at pickup, but staff friendly and to their credit they didn’t do a hard sell on extra insurance when I explained I already had other excess cover. Also good that they didn’t try the usual hire company trick of trying to charge for spurious damages on drop off (it already had a lot of existing scratches)

Keddy's service and car was OK, no issues whatsoever.

Yes staff wqs helpful and good service

Excellent

We were quite impressed with the smart4. At interns of performance and space. The Europcar staff on pick up and drop off were very helpful, friendly and professional. Could not fault them. Excellent value for money and would recommend