Amazing experience overall Thanks

No wait for pickup. Booked a compact SUV, but received a mid-sized SUV instead. The exterior had several minor scratches, and the interior was quite dirty. Luckily, the car drove without issues and there were no complaints during return. Refund of the $200 deposit was processed within half an hour after returning the car. Note that getting the car earlier means you’ll need to return it earlier as well. Picked up the car within half an hour of landing on Kauai Island. Overall, satisfied.

Overall satisfied.

Very short wait at counter, which was great after a long flight. There was no hard sell of add-on insurances or fuel policies. On arriving at the rental garage we couldn't find the keyless ignition fob of our selected car, so Hertz speedily rectified this by finding us another car of a slightly better spec for no extra cost. Return of the car at the end of the rental was painless as well. The return agent was very friendly and made sure we knew about where to return the visitors toll pass on the way back to the airport.

Hertz staff were great at the counter. Although a nearly new vehicle, it had very noticeable damage and dents to it which the garage staff said had not been previously recorded. They did offer to change the vehicle.

QEEQ were great for ease of use and price.

No car in the group (compact) was available when I got to the car area but no problem as they quickly allocated another car and we were on our way quickly.

Simple to book and price was much better than if I had booked direct.