easy and fast booking

When changing cars, they insisted there were scratches on the underside of the front bumper, but we didn't experience any collisions, so how could there be scratches? They asked us to provide videos or photos from the car pickup, but we had checked the car's exterior thoroughly at the time and didn’t think to examine the underside. We trusted the rental company, so we didn’t inspect that closely.

First of all, super, super hard sell on insurance by counter staff. Just show that you have bought insurance and stand your ground. They tried scare tactics, shrug as if you are being really dumb etc. Print and bring along your insurance - the moment they see it they will stop saying things like you are not covered. Then... thankfully because I read earlier reviews, I took a good video of the car at the collection point. They inspected the car super carefully at return and picked up on the smallest of dings which other companies do not do. The moment I said I had a video and could show proof, they did not press the matter. They said the boot cover was missing, I said it did not have one at pick up, "want to see the video?" and then they just dropped the issue.

QEEQ was great! Follow advice given carefully. Print out your insurance document from QEEQ.

Car was new but we had to wait to complete the paperwork at the office then walk to the pick up point in the car park. Car was being washed and took 20 minutes to be delivered, Price was excellent. Staff helpful

Everything worked easily

The staff were helpful but slow. I am very dissatisfied at the long delay to get my deposit refunded. I have not received it & the documents say it will be betwen 4 - 8 weeks.