Great experience

Pick up and drop off both excellent

Very smooth

Car was too big for one person also the brand of car was very thirsty in relation petrol and not very eco friendly

Upgraded to bigger car which was lovely. Lady on desk very helpful and advised on places to visit. Easy pick up and drop off. Great experience. Had already used Europcar in UK so pick up was really swift.

Good price promise. Good service. Would definitely use again.

The service is rather pushy on insurance coverage despite that i have already bought the comprehensive insurance from EASYrentcars. This should be avoided by looking at the agreement and booking details. Unfortunately, she was just too eager to sell. I was also given a similar car (Isuzu - diesel) instead of my preferred toyota Rav4 (petrol). This is a small issue but i will appreciate if she will to inform me that diesel is not easily available in the city pump stations. I had a hard times searching for 1 petrol station that offers diesel. This is quite annoying. Luckily, i plan to return 1 hour early but in the end, i managed to return it before 5pm as per agreed time.

Like: Nice new upgraded car. Good price. Unlimited klms and good service, particularly on drop off.
Dislike: No one in office when I arrived to pick up car.