Easy, helpful, professional.

When picking up the car, the staff wouldn’t accept the QEEQ booklet as a valid license. In the end, they only released the car after I showed a notarized document with a Hague Apostille. Everything else was fine, but if you’re booking with this company, make sure your documents will actually be accepted at pickup.

Very good.

The car rental company requires a €480 insurance fee for cross-border rentals, which was not communicated by the platform in advance. The platform also sold its own insurance. The additional insurance cost more than the rental itself. Customer service couldn't resolve any issues. Whether the platform is malicious or simply less competent and responsible, as a platform, it should at least have clear information from the rental company. Leaving customers to deal with the rental company's unilateral demands abroad is unacceptable. I will avoid using it in the future as much as possible.

Very quick return process

Competitive cost and wide choice of vehicles

The car was as promised. Service at the counter was good and quick. The only problem was that I had problems with the shuttle from the airport to the OK-Mobility location. The shuttle driver didn't agree to take me and it took a long time to get there, maybe an hour or so. It would have been helpful to have their phone number. But once at their location, service was excellent.

Booking was relatively easy. Price protector didn't work for me but maybe priced didn't go down.