Good vehicle with nice service

Italy

Reviewed: Mon, Aug 22, 2022

About NOLEGGIARE: 9.0 /10

We picked the car at Pisa and staff gave us Florence branch address for drop-off. However once we got there to return the car the staff said drop-off is at different spot. It was underground carpark without obvious sign of the company so it took us 5 mins to circle around until luckily we saw staff with pink t-shirt. should at least put the company logo/ name at the car park entrance. All the staff we met however was very nice and one of them also gave us shuttle service to train station. The car was in good condition and we got complimentary upgrade.

About QEEQ: 10.0 /10

Economy | Ford Fiesta or similar

4-day rental

Relevant Reviews on NOLEGGIARE in Italy

Caesar Dunlop

Italy

3-day rental

NOLEGGIARE

Rome Fiumicino Airport(FCO)

Rome

Italy

Reviewed: Wed, Dec 25, 2019

About NOLEGGIARE: 2.0 /10

Steven Leopold

Italy

3-day rental

NOLEGGIARE

Turin

Italy

Reviewed: Mon, Jul 20, 2020

About NOLEGGIARE: 8.0 /10

Satisfactory

About QEEQ: 10.0 /10

S.Sequeira

Italy

1 days rental

Mini | Citroen C1 2 Doors or similar

Reviewed: Mon, Oct 4, 2021

About NOLEGGIARE: 6.0 /10

I waited over one hour to get the car. There were several people cuing to get the car they reserved and only one person at the desk! The company knows in advance how many bookings they have and it shocked me that they didn't make adjustments to the staff that was available at that time. A second staff member eventually showed up, but he didn't seem to be in any hurry to make the cue any shorter... This was one of the cheapest rental companies at Palermo airport, but based on this experience, I would prefer to pay a bit more and not wait one hour in a cue!... In addition, I have rented cars in many countries with my Revolut card being accepted as a credit card, but for some reason here they said it was a debit card, so I had to pay an extra non-refundable fee and a lower deposit. At drop-off, the staff lady was very unpolite and unfriendly, closing this whole experience on a negative note. Everything was ok with the car, but I don't think I will rent again with this company.

About QEEQ: 10.0 /10

M.Grant

Italy

7-day rental

Mini Van | Ford S-max or similar

Reviewed: Wed, Aug 5, 2020

“all car hire should be like this”

About NOLEGGIARE: 9.0 /10

perfect and no wait, refreshingly easy

About QEEQ: 10.0 /10

easy and a great app

D.Mckinnon

Italy

7-day rental

Mini Van | Citroen C4 Grand Picasso 7 Seats or similar

Reviewed: Thu, Jul 11, 2019

“Fine to begin with, but then they tried to claim for damage I didnt do.”

About NOLEGGIARE: 7.3 /10

Counter staff where fine. Tried the usual sale of extra insurance which I didnt require. Explained everything I needed to know. Drop off was fine with key box as it was out of hours, however in hindsight I will try and use a 24 hr one in future. Not overly happy about having to top up AdBlue, this should be their expense. Was told I have 1500km but top up showed 600km. After returning home they have tried to claim i damaged one of the alloys on the vehicle. This damage was present when i collected the vehicle, and have video proof, still waiting to hear back from them.

About QEEQ: 10.0 /10

No problems.

Good vehicle with nice service

Relevant Reviews on NOLEGGIARE in Italy

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