Good vehicle with nice service

Very satisfied.

Very satisfied

Overall, things were decent.

This car rental company is excellent and worth recommending. The clerk at the counter speaks good English and has a good attitude. He suggested insurance, but stopped after being informed that I had full coverage. The pickup lot is located at a nearby parking garage at the station. The car was a new 2400 km FIAT 500 hybrid, quite good and fuel-efficient, but struggles a bit on inclines. I am dissatisfied with QEEQ for two reasons: 1. The APP lists the return address as the counter where I picked up the car, causing me to circle around three times without finding it, very frustrating; 2. Their customer service has worsened compared to pre-pandemic times, leaving me speechless. Your prices are similar to those on foreign websites; I chose you for convenience. Asking you to coordinate an earlier return time with the car rental company was less effective than if I had called them directly. A negative review for QEEQ.

They tried to make us purchase additional travel insurance even though we had complete coverage through Axa. I however was hoodwinked and ended up buying cross border coverage for the whole rental even though we spent part of our time in the country in which the car was rented. Also the return car experience was difficult in the airport.

booking platform was excellent