Average

Thrifty is usually great but this time there was a shortage of staff at the pickup counter which created a long wait

(A) very rude and unprofessional staff on pickup desk. (B) lied about battery charge status % to be returned (c) booking no where mentioned that EV charger and EV charge cable will.not be provided / optionally chargeable. Would never recommend thrifty company and EV vehicle to anyone for rental . It wasted lot of my time , energy in managing charging and it became the focus of all my planning. Super pathetic experience. All thanks to Thrifty.

Very satisfied

The staff had a good attitude! There was a line to get the car, and we didn't get to choose it ourselves in the parking lot; instead, they directly gave us the keys.