Excellent. I will recommend it to others.

Quick and convenient, will use again.

Overall satisfied, but they spent a long time promoting insurance at the counter.

I was supposed to pick up the Benz GLE at 11:00, but it was not available until 18:00. Fortunately, the store arranged a Mitsubishi for me to use in the city, but it did delay my schedule a bit. I hope this can be improved. During this period, I contacted the rental service, but they couldn't resolve it either.

Very happy! Service was excellent, and picking up and returning the car was easy. Last year in the USA, the rental car company forced me to rent a GPS and downgraded my car to push their insurance, making me wait from 11 PM to 4 AM. In Australia, this rental company provided great service, upgraded my car when my booked model wasn't available, and didn't pressure me to buy insurance. I will definitely rent from this company for future international trips and recommend my driving friends to do the same.

The staff were very patient. Our English is not very good, but they still took the time to explain everything. The parking spot they chose was also great, very convenient to the international airport.