The fuel was slightly less upon return, but no extra charge. Great service.

It was okay.

Overall pretty good and convenient, but the car model I initially selected was not available, so I got a different one.

Excellent service by Hertz staff at FCO. Did not like handling or features of Fiat500X

Easy to use, but watch for proper crediting of points to account

It wasnt clear from the booking and also no option available to have pick up at the specific terminal. Upon arrival was told needed to go to other terminal which involved a shuttle bus which wasnt ideal with 3 young children and luggage. The car wasnt slightly smaller than expected but was told that it was the higher category, but was sufficient for what we needed. The car was handed over with no damage but upon collecting had a large dent to the rear and was told just to take a photo of the damage. The person that dealt with collection struggled to speak English and struggled on the computer system.

Having the right terminal options on the booking otherwise no other issues.