People wanting small cars should be able to have them!

Didn't explain the drop-off location clearly.

The staff is very responsible, but be prepared for last-minute changes to your selected vehicle, especially in small towns. Small scratches can be reported and handled at the return location.

Low efficiency and poor English proficiency. The main issue was that the staff used both soft and hard tactics, even resorting to threats and deception, to forcefully sell their own insurance products. There were many communication barriers created by them. Overall, it was a very unsatisfactory car rental experience.

They tried really hard but found it hard to cope with just a few customers.

We only got a Ford Focus despite booking an SUV but accepted it as we were in a rush , crap pick up but good drop off.

I had some difficulty in finding the service desk as I'd understood it was in the terminal building but it was actually located opposite the terminal building. There were 2 people in front of me but one took a long time as they were booking from scratch I think. Once I was seen the service was good and bringing the car back was a breeze. Great little car in great condition.

Perfect thank you - clear to understand and easy to use not to mention competitive.