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Live chat Email us Service Code: 9472930034
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Great experience, sparkling clean car, excellent service

Reviewed: Tue, Sep 4, 2018
About Hertz: 9.4 /10
Like: End to end reliability, condition of car, performance. When the former renter only refilled the vehicle to 3/4, we obtained a small refund to honour this.
Dislike: Hard to return at Luton Airport (car return not well sign posted) but not Hertzs fault. Airport needs to do better.
Compact | Opel Astra or similar

Relevant Reviews on Hertz in United Kingdom

Theodore MacAdam

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Reviewed: Wed, Jan 15, 2020
About Hertz: 10.0 /10
The service was average. When customers encounter problems, the resolution speed by the relevant departments is very slow.

Laura Larkin

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Reviewed: Tue, Sep 11, 2018
About Hertz: 6.0 /10

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Economy | Vauxhall Corsa 2 doors or similar
Reviewed: Fri, Oct 9, 2020
“no problems”
About Hertz: 10.0 /10
v good
About QEEQ: 10.0 /10
v good

P.Odunewu

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Luxury | Mercedes-Benz E Class or similar
Reviewed: Fri, Nov 8, 2019
“Excellent”
About Hertz: 9.7 /10
Yes, the car exceeded my expectations.
About QEEQ: 9.0 /10
Easy to book a car at a very competitive rate.

K.Chee

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Compact | Vauxhall Astra or similar
Reviewed: Wed, Jun 12, 2019
“Terrible experience with Hertz”
About Hertz: 4.3 /10
I won’t never ever book cars with Hertz especially in UK. Rigid staff, poor customer services and don’t even ponder long q waiting to pick up the cars as staffs just take their own sweet time to process the booking. Totally waste of time as we q for almost 2 hours for less than 20 people in line. From counter to ground staffs, all are very arrogant and unfriendly at all. Even the shuttle service to terminal takes ages to come and not really care whether u r catching your flight schedule. I never had such bad experience with Hertz in other countries over the world. Sorry, yes ruin my day
About QEEQ: 9.0 /10
Everything is fine. Please be cautious with yours posted rating on Hertz. Not matching customer expectation at all

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