Overall, it's pretty good. Although the car has clocked over 100,000 kilometers, it performed excellently during the trip in Iceland and was quite easy to drive.
QEEQ provided excellent service, and all issues were communicated smoothly. The rental company was also good. The car had some scratches on the glass and body during pickup, but taking photos for records was sufficient.
Very satisfied. The car rental staff were quite patient, and we communicated using translation software without them showing any impatience. When returning the car, there was a small stone chip on the windshield, but we couldn’t confirm if it was caused by us. After discussing with the rental company, no charges were applied. The whole communication process was pleasant. Kudos to the car rental company!
The overall service was good, and the vehicle inspection was thorough. Before departure, they reminded me about the type of fuel to use and suggested I double-check the vehicle and take photos as a record.
The service was excellent. I arrived one and a half hours earlier than the scheduled time, and it was very smooth to pick up the car. The car provided was an upgrade from the one I booked, which was genuinely great. Four days of driving without any issues, very hassle-free. The return process was also very smooth, and they dropped us off at the airport, so there was nothing to worry about.
The shuttle service right at the airport entrance is extremely convenient, and there is a drop-off service to the airport. The service is truly excellent. The provided studded snow tires ensured no slipping throughout the trip, whether on snowy, rainy, or regular roads. Very safe. It was my first time driving a hybrid car, and since I couldn't hear the engine, I thought the car hadn't started. The staff ended up laughing at me for that.
Overall satisfied, but two points could be improved: 1. The car is quite old, with 270,000 kilometers driven, and it has many visible damages, including a broken reverse radar. 2. The waiting time for the rental company's shuttle bus was too long, exceeding 35 minutes.
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