There were quite a lot of people when we picked up the car, so we had to wait a bit, but the return process was pretty efficient. You can basically just drop the car and leave. We only spent a little extra time because of the fueling issue. In the end, the staff acknowledged that the tank wasn’t full when we picked it up and gave us a fair settlement plan.
Quick and efficient. If you mention that you purchased insurance on the platform, the staff won't waste time trying to upsell. The return process is also very smooth.
When we arrived, there were quite a few groups waiting in line. Luckily there were three counters open, so things moved along okay, but the car they gave me was in pretty average condition.
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