“I got the wrong car (Qasqai 5 seats, not Hyundai 7 seats), The tank was totally empty, 58 l diesel”
About diRENT:6.0/10
There was one poor guy doing his best, with angry Russian customers before me and a car for us that we did not order. Poor information on where to find the car. The cooling system worked badly over time, but overall it was an OK experience
“Très bien... sauf essence sur la réserve à la location!”
About diRENT:7.7/10
Service pro, peu de choses à redire..
hormis que la climatisation fonctionnait mal,
mais surtout quelle sotte idée (stressant donc pour le client..) de louer un véhicule dont le remplissage du réservoir est sur la réserve!!
J’ai perdu ma journée à cause de l’attente pour trouver le véhicule et la la livraison 3 heures . J’ai réservé un dockker 4p il m’ont donner une petite clio???? J’ai refusé et à partir de là ça commence le retard. Imaginez vous je viens du Canada avec ds petit enfants puis nous attendions 3 heures dans le stationnement de l'aéroport du Casablanca pour mon véhicule en question?
Le service est courtois et respectueux et le personnelle
est agréable, j"étais un peu déçu car jai fait un retour a 23h et demandé le service de raccompagnement chez moi, mais ils ont refuse après me l avoir promis au moment du pick up, je devais cherché un taxi ou me débrouiller a 23h du soir a Casablanca
I had to wait out side by the parking lot and it was to hot and every time i call them they tell me one mint somone will be there the mint become over 60mint
Had to look around and ask 3 to 4 people where they were located .
They were in the car park but there was no visible sign , maybe a sign 10/12 ft high up so people can see where to go .
Also drop off location was quite difficult to find .
Overall booking and car was good .
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